During the past several days I’ve gotten a lot of private feedback about my recent post, “$20,000 in 45 Days From Scratch”. You can read the post at http://www.jimmybrown.com/20000-in-45-days-from-scratch/.

A substantial amount of people have said things like “this is a better model than most high-priced courses I’ve purchased” and “great article filled with an idea that sounds completely plausible” and so forth.

But…

There have also been a lot of people who have contacted me and said things like this…

“Jimmy, I have no doubt that this would work for YOU. But nobody will buy a high-ticket eclass from me because I’m a beginner.”

Would you like me to tell you what that email is — and every email just like it?

Issuing refunds is a part of doing business online. There are many things you can do to minimize refund such as providing a quality product, offering great customer service, being clear and reasonable in your description of the product, etc.

But, let’s face it, in the digital world we live in, it’s easy for anyone to get a refund. Over the decade I’ve been doing business online I’ve seen all kinds of reasons for requesting a refund. Some have infuriated me. Others have baffled me. And still others have left me laughing to the point of tears.

After getting a record 17 refunds from the same customer within 3 days (yes, this really happened), I decided to have some fun. Instead of hunting the guy down and spray painting a scarlet letter “R” on his forehead (for “refunder”), I decided to go Jeff Foxworthy in my venting…